28 Poplar Street, Noordwyk, Midrand
The Smile on a client is what drives us!
Our range of credit control services can solve your cash flow problem and overdue debt
problems. Our aim is to assist managers of business entities to focus on running the business…
Competitive Pricing
You may be surprised at how affordable our services are. Contact us today!
Trust
Employees of MRP Debt Collections are signatories to code of ethics pledge which encapsulate integrity, excellence, empathy, activism and professionalism
Safe Hands
As veterans of the legal landscape, leave all due processes to our team
Techno Savvy
We use top-of-the-line software and technology to best serve your requirements
Let's Stay in Contact
our Process
Our streamlined collection process remains in all the confines of law and the constitution. We use technology, human resources and proven guidelines to succesfully collect…
Soft Collection
Load Account Process
Once a debtor’s account is loaded into the admin system, an SMS is immediately sent to the
debtor. SMS template is customized at client level
TRACING PROCESS
The
cost of tracing will be billed on the debtor’s account. An alert is placed on the account
being traced to ensure that we are notified of any changes made to the debtor’s contact
details in future
Hard Collection
Client instructions will be obtained for the purpose of instituting legal process and issuing simple summons.
We will pursue financial inquiry on the financial status of the debtor in the Magistrate Court
CALL CENTRE AGENT PROCESS
The Call Centre Agent will set account allocation settings based on the priority allocated
to action and status. This will determine the order in which the account is placed in the
Call Center Agent’s queue.
Correspondence to debtor
The administration system provides the functionality to easily communicate with the
debtor via sms, email and letter correspondence
An audit trail or record is maintained of all correspondences sent and received, making it easy to track the history of the account
Sherif Service of Summons
Services of the sheriff will be sourced for the purposes of serving summons on the debtor
The cost of service will be billed on the debtor
Our customers love us
Over the years, we have built meaningful relationships with our clients through our services. This is what they have to say…
